{"id":8632,"title":"Technical Operations Monitoring Engineer (Shift-Based, 24/7 Coverage)","company":"AEON PAYMENT TECHNOLOGIES LTD","location":"Nicosia","description":"<p>AEON Payment Technologies is a payment system solution provider with a Payment Institution License by the Central Bank of Cyprus. Providing a comprehensive set of services in the payment processing industry including Schemes and Proprietary Debit/Credit/Prepaid Card Issuing, Clearing, Authorization, Reconciliation, Merchant Acquiring, Transaction Management, Infrastructure Support and Maintenance, PCI Compliance, Schemes Compliance, end-to-end Processing and Consultancy.&nbsp;</p><p>&nbsp;</p><p><strong>Job Title:</strong>&nbsp;</p><p>Technical Operations Monitoring Engineer (Shift-Based, 24/7 Coverage)&nbsp;</p><p>&nbsp;</p><p><strong>Location:</strong>&nbsp;</p><p>AEON Payment Technology Office&nbsp;(On-Premises)&nbsp;</p><p>&nbsp;</p><p><strong>Job Type&nbsp;&amp; Working Hours:</strong>&nbsp;</p><p>Full-time, Rotational Shifts (Day &amp; Night)<strong>:</strong>&nbsp;</p><p>-&nbsp;Day Shift (D): 08:00–20:15&nbsp;</p><p>-&nbsp;Night Shift (N): 20:00–08:15&nbsp;</p><p>-&nbsp;Off Days: 24-hour break&nbsp;4-week rotation schedule including weekends and public holidays&nbsp;</p><p><br><img><strong>Overview:</strong><br>We are looking for a detail-oriented and technically capable Monitoring &amp; Support Technician to join our 24/7&nbsp;Technical&nbsp;Operations team. You will&nbsp;be responsible for&nbsp;monitoring&nbsp;production&nbsp;environment, responding to incidents&nbsp;of Production and UAT environment, and performing initial troubleshooting using&nbsp;given tools.&nbsp;</p><p>This is a shift-based role in a 4-week rotating schedule (day and night shifts) with built-in rest days.&nbsp;</p><p>&nbsp;</p><p><strong>Key Responsibilities:</strong>&nbsp;</p><p>Monitor infrastructure and applications using:&nbsp;</p><p>-&nbsp;AWS CloudWatch&nbsp;</p><p>-&nbsp;Dynatrace&nbsp;</p><p>- System logs&nbsp;</p><p>-&nbsp;Internal dashboards&nbsp;</p><p>-&nbsp;Detect and respond to alerts from production and UAT environments, escalating when necessary.&nbsp;</p><p>-&nbsp;","salary":null,"skills":[],"url":"https://ergodotisi.com/en-CY/jobs/6958744/AEON%20PAYMENT%20TECHNOLOGIES%20LTD/Technical%20Operations%20Monitoring%20Engineer%20(Shift-Based%2C%2024%2F7%20Coverage)%20","source":"ergodotisi","sources":[{"url":"https://ergodotisi.com/en-CY/jobs/6958744/AEON%20PAYMENT%20TECHNOLOGIES%20LTD/Technical%20Operations%20Monitoring%20Engineer%20(Shift-Based%2C%2024%2F7%20Coverage)%20","source":"ergodotisi"}],"qualifications":[],"scaleGrade":null,"datePosted":"2026-03-23T10:31:05.479Z","deadline":null,"createdAt":"2026-04-03T11:32:56.987Z","fingerprint":"d2e7a310f86a9f99","status":"active","lastSeenAt":"2026-04-03T11:32:56.970Z"}