{"id":24478,"title":"Customer Service Representative (Italian & English)","company":"eToro","location":"Limassol","description":"eToro is the trading and investing platform that empowers users to invest, share, and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest simply and transparently. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors’ portfolios and statistics, and interact with them to exchange ideas, discuss strategies, and benefit from shared knowledge. We have 40 million registered users from 75 countries, and our platform is available in 20 languages. eToro is an innovative, fast-growing business and is listed on Nasdaq in May 2025. We have over 1,500 employees across more than 10 offices around the globe, strategically positioned to serve the needs of users. You can find out more about eToro here.\n\r\nWe are constantly growing and are excited to share that we are looking for Customer Service Representatives to join our team!\n\r\nWhat will you be doing?\n\r\n\r\nServe as an effective bridge between the company and its clients\r\nProvide first-level support to clients via live chat, email, and phone\r\nHandle requests for assistance with the utmost professionalism, in line with company guidelines\r\nBalance customer interests with company requirements at all times\r\nCommunicate with clients clearly and effectively, both in writing and verbally\r\nEnsure compliance with Cyprus and global regulations\r\nRepresent the company and its products at the highest level, delivering a truly exceptional “WOW” service experience\r\n\r\n\n\r\nRequirements:\n\r\n\r\nThis is a shift-based position, requiring flexibility to work shifts and weekends (5 working days per week)\r\nExcellent command of Italian and English\r\nBasic understanding of financial markets\r\nPrevious experience in customer service\r\nService-oriented mindset with a focus on client satisfaction\r\nExcellent interpersonal skills\r\nHighly motivated to succeed and contribute to the team\r\n\r\n\r\nNot what you are looking for","salary":null,"skills":[],"url":"https://www.cypruswork.com/job/107387/customer-service-representative-italian-english/","source":"cypruswork","sources":[{"url":"https://www.cypruswork.com/job/107387/customer-service-representative-italian-english/","source":"cypruswork"}],"qualifications":[],"scaleGrade":null,"employmentType":"Full Time","industry":"Customer Service, Forex, Sales","datePosted":"2026-07-02T08:41:48.000Z","deadline":"2026-08-31T11:41:48+03:00","createdAt":"2026-07-03T20:58:44.290Z","fingerprint":"f8b06abd71d6d406","status":"active","lastSeenAt":"2026-07-03T20:58:44.270Z"}