{"id":23756,"title":"Customer Success Officer (German Speaking)","company":"Libertex Group","location":"Limassol","description":"Libertex Europe Overview\n\r\nPart of the Libertex Group, Libertex is an online broker offering tradable CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies, and others. Libertex also offers investments in real stocks.\n\r\nOver the years, Libertex has received multiple prestigious awards and recognitions, including \"Best Global Broker\" (Ultimate Fintech Awards, 2025), \"Best Online Trading Platform\" (Fintech Breakthrough Awards, 2025), and \"Most Trusted Broker\" (European CEO, 2024). A firm believer in the power of sports to inspire, empower and push for success, Libertex is the Official Online Trading Partner of Audi Revolut F1 Team.\n\r\nSince being founded in 1997, the Libertex Group has grown into a robust fintech powerhouse, with an established presence in various jurisdictions, serving millions of clients from several countries all over the world.\n\r\nIn Europe the Libertex trading platform is operated by Indication Investments Ltd., a Cyprus Investment Firm regulated and supervised by the Cyprus Securities and Exchange Commission (CySEC) with CIF License number 164/12.\n\nJob Overview\n\r\nCustomer Success Officers assist customers with complaints and questions, provide customers with information about products and services, take orders, and process returns. The Customer Success Officer will be helping customers understand the product and answer any questions about their trading positions. The role requires the ability to work rotational shifts from 09:00 to 18:00, 10:00 to 19:00, and 12:00-21:00.\n\r\nMain Responsibilities\n\r\n\r\nAssist clients worldwide through live support and handle customer requests through chats and emails in different languages.\r\nAnswer emails, assist with opening of client accounts, amend existing accounts, maintain client records.\r\nDemonstrate impeccable telephone etiquette and management.\r\nHandle back office queries.\r\nSupport clients with technical and troubleshooting issues.\r\nReport to the management.\r\nDeal with all departments t","salary":null,"skills":[],"url":"https://www.cypruswork.com/job/107020/customer-success-officer-german-speaking/","source":"cypruswork","sources":[{"url":"https://www.cypruswork.com/job/107020/customer-success-officer-german-speaking/","source":"cypruswork"}],"qualifications":[],"scaleGrade":null,"employmentType":"Full Time","industry":"Customer Service, Forex, Sales","datePosted":"2026-06-26T08:37:21.000Z","deadline":"2026-08-25T11:37:21+03:00","createdAt":"2026-06-29T17:16:24.757Z","fingerprint":"6e7810b4686fec54","status":"active","lastSeenAt":"2026-06-29T17:16:24.540Z"}