{"id":23400,"title":"Front Office Supervisor","company":"Parklane Resort & Spa","location":"Limassol","description":"About Parklane\n\r\nParklane is the only internationally branded luxury beach resort in Cyprus, featuring 222 rooms, 34 suites and 18 villas, the award-winning Kalloni Spa and international branded restaurants such as Nammos Limassol and LPM Restaurant & Bar. The company owns the Park Tower, a completed 20-apartment luxury residential tower integrated within the resort’s premises. Parklane is part of MHV Mediterranean Hospitality Venture, a leading hospitality and real estate group with a portfolio consisting of luxury hotels & resorts and state-of-the-art developments both in Cyprus and abroad.\n\r\nParklane, a Luxury Collection Resort & Spa, member of Marriott International, is looking for an enthusiastic, hard-working, and ambitious professional Front Office Supervisor.\n\r\n \n\r\nPosition Overview\n\r\nThe successful candidate oversees the night operations of the front desk, ensuring that guests are provided with exceptional customer service. You will have overall responsibility for supervising the Front office to ensure total guest satisfaction, providing guidance and direction to ensure they are adhering to all hotel policies, standards, procedures, and regulations.\n\r\n \n\r\nKey responsibilities\n\r\n· Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.\n\r\n· Handling customer complaints and special requests.\n\r\n· Maintaining an orderly appearance throughout the reception area.\n\r\n· Preparing reports on customer feedback, bookings, and cancellations.\n\r\n· Updating files and records.\n\r\n· Enforcing all cash-handling, checking, and credit procedures.\n\r\n· Ensures good communication between all departments and the front office to better Serve our guests.\n\r\n· Successfully manage stress, anxiety, and pressure associated with tight deadlines, heavy workload, and hotel emergency situations.\n\r\n· Anticipate the needs of guests; display an open, friendly, courteous, and appr","salary":null,"skills":[],"url":"https://www.cypruswork.com/job/106436/front-office-supervisor/","source":"cypruswork","sources":[{"url":"https://www.cypruswork.com/job/106436/front-office-supervisor/","source":"cypruswork"}],"qualifications":[],"scaleGrade":null,"employmentType":"Full Time","industry":"Hospitality - Hotel","datePosted":"2026-06-17T14:45:48.000Z","deadline":"2026-08-16T17:45:48+03:00","createdAt":"2026-06-26T17:06:08.005Z","fingerprint":"98fa39fbd88bb2f6","status":"active","lastSeenAt":"2026-06-26T17:06:07.790Z"}