{"id":22210,"title":"Client Success Executive (Spanish speaking)","company":"IronFX","location":"Limassol","description":"Location: The role is based in our Limassol Office, Cyprus.\n\r\nIronFX is a global leader in online trading, offering over 300 tradable instruments across forex, metals, indices, commodities, futures, and shares. With a strong focus on cutting-edge technology, innovation, and performance marketing, we empower traders worldwide through impactful digital campaigns and world-class platforms.\n\r\nWe are seeking to recruit a native Spanish speaker Client Success Executives to join our Team. In this role, you will proactively engage with clients to enhance their overall experience with IronFX’s platforms and services. You will build relationships, anticipate client needs, and ensure a smooth and personalized client journey, contributing to client satisfaction and long-term engagement.\n\r\nWhat You’ll Do\n\r\n\r\nProactively engage with clients via various mediums to enhance their overall experience and build strong, long-term relationships.\r\nConduct outbound calls to new clients to guide them through platform features and ensure a smooth start to their journey.\r\nRegularly follow up with clients to understand their needs, provide personalized support, and maintain high levels of engagement.\r\nAct as a trusted point of contact for clients, offering guidance on account-related matters, platform usage, and available services.\r\nHandle client inquiries, ensuring a seamless transition between proactive and reactive support.\r\nTroubleshoot client issues and coordinate with internal teams (Payments, Compliance, Back Office, IT) to ensure timely and effective resolution.\r\nMonitor client activity and behavior to identify trends and potential issues.\r\nGather client feedback and insights and share them with management to support continuous improvement of products, services, and processes.\r\nMaintain accurate records of client interactions and activities in internal systems.\r\nEnsure adherence to internal procedures, compliance requirements, and service standards.\r\n\r\nWhat We’re Look","salary":null,"skills":[],"url":"https://www.cypruswork.com/job/106021/client-success-executive-spanish-speaking/","source":"cypruswork","sources":[{"url":"https://www.cypruswork.com/job/106021/client-success-executive-spanish-speaking/","source":"cypruswork"}],"qualifications":[],"scaleGrade":null,"employmentType":"Full Time","industry":"Forex","datePosted":"2026-06-08T09:41:08.000Z","deadline":"2026-08-07T12:41:08+03:00","createdAt":"2026-06-14T01:50:56.521Z","fingerprint":"e89355dccc14b4a0","status":"active","lastSeenAt":"2026-06-14T01:50:56.503Z"}