{"id":21883,"title":"Guests Relations Officer - Elysium Hotel","company":"Stademos Hotels Ltd","location":"Paphos","description":"Stademos Hotels Ltd, a leading Group within the Cyprus Hospitality industry, is seeking to recruit a Guests Relations Officer for the 5* Elysium Hotel in Paphos.\n\r\nAt Stademos Hotels Ltd we consider our people our most valuable asset, which is why we only hire professionals who are passionate, enthusiastic and willing to learn.\n\r\nWe foster a team culture, thrive on challenges and always aim to provide our guests excellence in service, in an environment of tranquillity, well-being and hospitality at its best, where our people feel proud to belong.\n\r\nWe offer opportunities for future advancement and skill development through continuous training programme, both in Cyprus and abroad, while at the same time encouraging initiative and rewarding results.\n\r\nJOB PURPOSE\n\r\nThe Guest Relations Officer will take part in the public relations activities and will promote the Hotel’s public relations both within and outside the Hotel in the most efficient and effective manner, delivering the highest possible standards of service to Guests, VIPs and repeat Guests from their arrival until the minute they depart. He/she will also be pro-active in maintaining and/or improving the department’s profitability in accordance with Hotel policies, procedures and standards.\n\r\n\nDUTIES & RESPONSIBILITIES:\n\r\n\r\nTo understand who are the customers, both external (Hotel guests) and internal (all Hotel employees), their expectations and needs, establish and maintain relationship/rapport through service and over the long term.\r\nTo know, implement and participate in the Hotel’s vision and objectives as described in the written procedures of the Hotel.\r\nTo seek and action customer feedback at every opportunity and learn from complaints.\r\n\r\n\r\nTo ensure the actions, duties and opening and closing duties are carried out in accordance with the pre-set procedures.\r\nTo provide a friendly, courteous and professional service at all times.\r\nTo perform the duties with maximum efficiency and in t","salary":null,"skills":[],"url":"https://www.cypruswork.com/job/106046/guests-relations-officer-elysium-hotel/","source":"cypruswork","sources":[{"url":"https://www.cypruswork.com/job/106046/guests-relations-officer-elysium-hotel/","source":"cypruswork"}],"qualifications":[],"scaleGrade":null,"employmentType":"Full Time","industry":"Communication - PR, HORECA - Hotel-Restaurant-Cafe, Hospitality - Hotel","datePosted":"2026-06-05T09:48:27.000Z","deadline":"2026-08-04T12:48:27+03:00","createdAt":"2026-06-09T07:36:46.056Z","fingerprint":"65fff2854257fe36","status":"active","lastSeenAt":"2026-06-09T07:36:46.026Z"}