{"id":20572,"title":"Retencion agent (English or German languages)","company":"Addis Limited","location":"Limassol","description":"Responsibilities:\n\n-Build and maintain strong relationships with existing clients\n-Communicate with customers via phone, email, and online channels\n-Identify client needs and provide suitable solutions\n-Retain clients through excellent service and professional communication\n-Negotiate effectively and close sales opportunities\n-Assist clients with account-related questions and provide ongoing support\n-Monitor customer activity and maintain accurate records in the CRM system\n-Stay informed about financial markets and industry trends\n\nRequirements:\n\n-Fluent English or German language skills\n-Previous experience in retention (FX)\n-Strong negotiation skills with the ability to close deals\n-Excellent interpersonal, verbal, and written communication skills\n-Knowledge of financial markets (FX)\n-Self-motivated, energetic, and target-driven personality\n-Customer support oriented mindset\n-Ability to work in a fast-paced environment and as part of a team\n\nWe Offer:\n\n-High salary with one of the best bonus\n-Access to a hot client database only\n-Friendly and professional working environment\n-Opportunities for professional and personal growth\n-Ongoing training and development\n-Team buildings, corporate events, prizes, and amazing team activities\n-21 days of annual leave\n-Healthy work-life balance culture\n-Working Conditions\n-Working hours: 10:00 AM – 7:00 PM\n-Office-based position in Limassol\n-Positive and supportive atmosphere for all team members","salary":null,"skills":[],"url":"https://www.cypruswork.com/job/106179/retencion-agent-english-or-german-languages/","source":"cypruswork","sources":[{"url":"https://www.cypruswork.com/job/106179/retencion-agent-english-or-german-languages/","source":"cypruswork"}],"qualifications":[],"scaleGrade":null,"employmentType":"Full Time","industry":"Forex","datePosted":"2026-05-29T09:17:17.000Z","deadline":"2026-06-28T00:00:00+03:00","createdAt":"2026-05-31T08:29:04.849Z","fingerprint":"1f74034f05cb6dd7","status":"active","lastSeenAt":"2026-05-31T08:29:04.833Z"}