{"id":20335,"title":"Retention Agent (English or German Speaker)","company":"Orvessa Limited","location":"Limassol","description":"We are looking for an ambitious and customer-oriented Retention Agent to join our growing team in Limassol. If you are passionate about sales, financial markets, and building long-term client relationships, we would love to hear from you.\n\n \n\nResponsibilities\n\nBuild and maintain strong relationships with existing clients\nCommunicate with customers via phone, email, and online channels\nIdentify client needs and provide suitable solutions\nRetain clients through excellent service and professional communication\nNegotiate effectively and close sales opportunities\nAssist clients with account-related questions and provide ongoing support\nMonitor customer activity and maintain accurate records in the CRM system\nStay informed about financial markets and industry trends\n\n \n\nRequirements\n\nFluent English or German language skills\nPrevious experience in retention (FX)\nStrong negotiation skills with the ability to close deals\nExcellent interpersonal, verbal, and written communication skills\nKnowledge of financial markets (FX)\nSelf-motivated, energetic, and target-driven personality\nCustomer support oriented mindset\nAbility to work in a fast-paced environment and as part of a team\n\n \n\nWe Offer\n\nHigh salary with one of the best bonus\nAccess to a hot client database only\nDaily snacks and beverages in the office\nFriendly and professional working environment\nOpportunities for professional and personal growth\nOngoing training and development\nTeam buildings, corporate events, prizes, and amazing team activities\n21 days of annual leave\nHealthy work-life balance culture\n\n \n\nWorking Conditions\n\nWorking hours: 10:00 AM – 7:00 PM\nOffice-based position in Limassol\nPositive and supportive atmosphere for all team members\n\n \n\nAre you ready for a new challenge?\n\nSend us your English CV today hr.mira@jobdeals.pro — we will be happy to assist you throughout the application process and answer any questions regarding the position.","salary":null,"skills":[],"url":"https://www.cypruswork.com/job/106088/retention-agent-english-or-german-speaker/","source":"cypruswork","sources":[{"url":"https://www.cypruswork.com/job/106088/retention-agent-english-or-german-speaker/","source":"cypruswork"}],"qualifications":[],"scaleGrade":null,"employmentType":"Full Time","industry":"Finance, Fintech, Forex, Sales","datePosted":"2026-05-28T11:01:20.000Z","deadline":"2026-06-27T00:00:00+03:00","createdAt":"2026-05-29T15:00:10.034Z","fingerprint":"37d5b65e296c2681","status":"active","lastSeenAt":"2026-05-29T15:00:10.017Z"}