{"id":17441,"title":"Back Office Agent","company":"Zenwave Services Limited","location":"Larnaca","description":"Location: Larnaca, Cyprus (Office-based)\nSector: Fintech / Digital Operations / Compliance Support\nEmployment Type: Full-time\nWorking hours: 24-hour operations on a rotating shift basis, 5 days per week.\n \nAbout Zenwave Services\nZenwave Services, based in Larnaca, Cyprus, is a next-generation technology partner delivering AI-powered digital operations, cloud-native infrastructure solutions, and professional back-office support to clients worldwide. We operate across fintech, compliance (KYC/KYB), payments processing, digital marketing, customer support, and end-to-end operational services. Our mission is to empower businesses with reliable back-office excellence through innovation, security, and efficiency.\n \nRole Overview\nAs a Back-Office Agent at Zenwave Services, you will play a critical role in supporting daily operations related to compliance, onboarding, data processing, and internal coordination. This is an excellent opportunity for individuals who are detail-oriented, organized, and interested in building a career within fintech, compliance operations, and digital services.\n \nYou will work closely with cross-functional teams and contribute to maintaining the high operational standards required in regulated and data-driven environments.\n \nKey Responsibilities\nCompliance & Documentation\nPerform validation of KYC and KYB documents in line with internal procedures and regulatory standards.Conduct thorough checks to ensure accuracy, authenticity, and completeness of client documentation.Maintain organized, audit-ready records in compliance with regulatory and internal policies.Account & Client Support\nAssist with client onboarding and account-opening processes.Communicate with internal teams and, when necessary, external partners to resolve documentation issues.Provide support during customer verification and review procedures.Operations & Administration\nEnsure timely processing and handling of operational requests and documentation.Maintain proper digital filing","salary":null,"skills":[],"url":"https://ergodotisi.com/en-CY/jobs/6973452","source":"ergodotisi","sources":[{"url":"https://ergodotisi.com/en-CY/jobs/6973452","source":"ergodotisi"}],"qualifications":[],"scaleGrade":null,"datePosted":"2026-05-07T07:47:49.000Z","deadline":"2026-06-05T10:47:49+03:00","createdAt":"2026-05-08T07:45:48.937Z","fingerprint":"1981c6751c61e08a","status":"active","lastSeenAt":"2026-05-08T07:45:48.920Z"}