{"id":17091,"title":"Provisioning and Implementation Associate","company":"iSX Financial EU Plc","location":"Nicosia","description":"ISX Group is a leading financial technology company that provides secure and efficient payment solutions. We are looking for talented individuals to join our team and help us continue to innovate in the fintech industry.\n \nAs an Electronic Money Institution licensed by the Central Bank of Cyprus, we offer a wide range of financial services, including payments, e-money issuance, and identity verification. Our advanced anti-fraud and anti-money laundering systems ensure the highest level of security for our customers.\n \nHeadquartered in Cyprus, ISX Group has offices in multiple countries.\nJoin us and be part of a team that is committed to delivering exceptional customer service and innovative solutions shaping the future of finance.\n \nResponsibilities:\nC – Customer Focus\nEnsure a high standard of support for Merchants and Partners by providing timely and effective assistance with account provisioning, integrations, and transaction-related queries.Deliver a seamless experience by maintaining accurate client records and ensuring systems are correctly set up and functioning.Develop a strong understanding of the Company’s payment solutions from both a merchant and end-user perspective to better support client needs.A – Accountability\nTake ownership of provisioning new client accounts and ensuring all setups are completed accurately and efficiently.Ensure all processes, both new and existing, are documented, maintained, and kept up to date.Be accountable for the accuracy of client data, system configurations, and access permissions.Proactively identify and address issues that may impact service delivery or operational efficiency.R – Responsibility\nProvision and maintain client accounts within the Company’s systems.Support Merchants and Partners with integration processes and transaction-related queries.Amend existing account setups and manage user access as required.Maintain and update client records to ensure data integrity.Support internal teams, including Sales and Rela","salary":null,"skills":[],"url":"https://ergodotisi.com/en-CY/jobs/6973439","source":"ergodotisi","sources":[{"url":"https://ergodotisi.com/en-CY/jobs/6973439","source":"ergodotisi"}],"qualifications":[],"scaleGrade":null,"datePosted":"2026-05-07T07:37:48.000Z","deadline":"2026-06-06T10:37:48+03:00","createdAt":"2026-05-07T09:36:28.671Z","fingerprint":"421b728f946dd658","status":"active","lastSeenAt":"2026-05-07T09:36:28.654Z"}