{"id":15330,"title":"Front Office","company":"Olebridge Investments Ltd","location":"Larnaca","description":"Duties & Responsibilities\nOversee daily front office operations, including reception, concierge, reservations, and night auditEnsure a high level of guest satisfaction by handling guest feedback, complaints, and special requests professionallySupervise, train, schedule, and motivate front office staffAssists with the checking in of guests as per existing Front Office policies and regulationsAnswers the telephone, screens and direct callsTakes and relays messages to guests correctly and promptlyProvides requested information to callersGreets people entering the hotelDeals with queries from both the public and hotel guestsPerforms general administrative and clerical supportReceives and sorts mail and deliveriesSchedules any necessary appointmentsEnsures that Reception area is kept clean and tidy at all timesAssists in guests’ check-out and knows how to settle guests’ accounts either by cash or credit cardInforms guests of hotel and general information regarding restaurants etcOffers wake up services, orders taxi transfers as and when requiredAble to operate the telephone call centerFollow Hotel’s standards, policies and procedures and to have a complete understanding of the policies; including Fire, Hygiene, Health & SafetyEnsure that duties are carried in an honest and ethical way by abiding the Hotels’ rules and regulations and the Cyprus LawPerform any other relevant duties assigned by the Front Office ManagerEnsure correct use of PMS and accuracy of guest records, billing, and reportsManage cash handling, invoicing, and end-of-shift reports when requiredEnsure compliance with hotel policies, health & safety regulations, and brand standards \n Requirements\nProven experience in a Front Office or Reception supervisory/managerial roleStrong leadership and people management skillsExcellent knowledge of Greek and English. Knowledge of any other language will be considered as an advantagePleasant, honest and friendly personalityAbility to work in a fast pace environment a","salary":null,"skills":[],"url":"https://ergodotisi.com/en-CY/jobs/6971365","source":"ergodotisi","sources":[{"url":"https://ergodotisi.com/en-CY/jobs/6971365","source":"ergodotisi"}],"qualifications":[],"scaleGrade":null,"datePosted":"2026-05-01T18:27:13.000Z","deadline":"2026-05-30T21:27:13+03:00","createdAt":"2026-05-02T06:54:24.381Z","fingerprint":"d7b058b8c47e4580","status":"active","lastSeenAt":"2026-05-02T06:54:24.165Z"}