{"id":15183,"title":"Front Office Duty Manager","company":"Parklane, a Luxury Collection Resort & Spa","location":"Limassol","description":"Parklane, a Luxury Collection Resort & Spa, member of Marriott International, is looking for an enthusiastic, hard-working, and ambitious professional Front Desk Duty Manager.\nAbout Parklane\nParklane is the only internationally branded luxury beach resort in Cyprus, featuring 222 rooms, 34 suites and 18 villas, the award-winning Kalloni Spa and international branded restaurants such as Nammos Limassol and LPM Restaurant & Bar. The company owns the Park Tower, a completed 20-apartment luxury residential tower integrated within the resort’s premises. Parklane is part of MHV Mediterranean Hospitality Venture, a leading hospitality and real estate group with a portfolio consisting of luxury hotels & resorts and state-of-the-art developments both in Cyprus and abroad. \n\nPosition Overview\nThe Front Desk Duty Manager will be responsible for the operation of the Front Desk service operations. He/she will have an overall responsibility for supervising the Front office department, to ensure total guest satisfaction and that guest services and administrative duties are performed speedily and efficiently. Will also be responsible for providing guidance and direction and to ensure that all hotel policies, standards, procedures and regulations are followed.\n\nKey responsibilities\n-Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.\n-Handling customer complaints and special requests.\n-Work with management to assess and improve processes and policies\n-Maintaining an orderly appearance throughout the reception area.\n-Address employee complaints or performance issues as needed.\n-Updating files and records.\n-Train according to policies and procedures new hires. \n-Enforcing all cash-handling, checking, and credit procedures.\n-Ensures good communication between all departments and the front office. \n-Help management create the department’s budget.\n-Successfully manage stress, anxiety, and pressure associated with tight deadlines, hea","salary":null,"skills":[],"url":"https://ergodotisi.com/en-CY/jobs/6971108","source":"ergodotisi","sources":[{"url":"https://ergodotisi.com/en-CY/jobs/6971108","source":"ergodotisi"}],"qualifications":[],"scaleGrade":null,"datePosted":"2026-04-30T09:44:23.000Z","deadline":"2026-05-30T12:44:23+03:00","createdAt":"2026-05-01T09:01:30.237Z","fingerprint":"1b9cabd9e9bd296d","status":"active","lastSeenAt":"2026-05-01T09:01:30.212Z"}