{"id":14334,"title":"Application Support Officer (on site) – ASO/03/26","company":"Human Asset Ltd","location":"Nicosia","description":"Application Support Officer (on site) – ASO/03/26\n\nOur client is seeking an Application Support Officer to provide day-to-day support for our application at the client’s premises.\n\nDuties and Responsibilities\nProvide daily on-site support to users of the application\nAssist users with system navigation, processes, and correct usage\nHandle user questions, incidents, and support requests\nTroubleshoot application-related issues and provide timely resolutions\nEscalate technical or complex issues to internal teams and follow up accordingly\nIdentify recurring issues and communicate feedback for system improvement\nSupport user testing and validation activities when required\nKeep records of support requests, issues, and resolutions\nMaintain effective communication and a positive working relationship with client stakeholders\n\nRequirements\nGood working knowledge of Microsoft Office applications.\nBasic IT knowledge and familiarity with business applications\nStrong communication and interpersonal skills.\nAbility to understand and explain system-related issues clearly to users.\nComfortable working on-site at a client location on a full-time basis.\nGood organisational skills.\nPrevious experience in application support, IT support, customer support will be considered an advantage.\n\nWhat We Offer\nStarting annual gross salary €16.900, increasing to €18.200 upon completion of one year of service and to €19.500 upon completion of two years of service.\n21 days annual leave.\n\nNote that this is a full-time, on-site role at the client’s premises, with working hours from Monday to Friday, 07:30 to 16:00 (30 min break).\n\nIf you are interested please apply here: https://recruitcrm.io/apply/17726132581040061567jqG","salary":null,"skills":[],"url":"https://ergodotisi.com/en-CY/jobs/6970472","source":"ergodotisi","sources":[{"url":"https://ergodotisi.com/en-CY/jobs/6970472","source":"ergodotisi"}],"qualifications":[],"scaleGrade":null,"datePosted":"2026-04-28T13:44:02.000Z","deadline":"2026-05-12T16:44:02+03:00","createdAt":"2026-04-28T20:29:52.703Z","fingerprint":"7884dce5cb397978","status":"active","lastSeenAt":"2026-04-28T20:29:52.760Z"}