{"id":13688,"title":"Sales & Customer Service Team Leader – Limassol","company":"Cablenet Communication Systems PLC","location":"Nicosia","description":"Are you ready to take the next step in your career in sales and customer service? A role where your skills and achievements are truly recognized?\n \nWe are looking for a customer-focused Retail Team Leader who will act as a key link between the store’s team and the Supervisor. The role focuses on driving sales performance, supporting team effectiveness, and ensuring an excellent customer service experience. At the same time, you will also help ensure the smooth day-to-day operation of the store, providing guidance to the team and stepping in to take on additional responsibilities in the Supervisor’s absence.\n \nResponsibilities:\nStep in as the acting store manager during their absence and ensure smooth daily operations.Deliver exceptional customer service and support the team in meeting customer needs across all communication channels.Drive store sales by motivating the team and contributing to achieving sales targets.Ensure the store operates efficiently and in full compliance with company policies and procedures.Resolve store issues and customer complaints in coordination with relevant departments.Maintain a clean, organized, and welcoming store environment.Oversee cash handling, reconcile receipts, and assist with deposit preparation.Support the training, development, and coaching of store staff.Monitor and manage inventory of equipment, supplies, and promotional materials.Promote punctuality and adherence to working hours among staff.Ensure staff uphold professional appearance, proper uniforms, and positive behavior.Proactively handle challenges and operational issues as they arise.What We’re Looking For:\nA high school diploma or equivalent; further studies are a plusPrevious experience in retail, customer service, or team leadership is preferred.Excellent communication skills with the ability to build trust and deliver outstanding customer experiences.Results-driven professional with a proven ability to achieve sales and service targets, demonstrating energy, ent","salary":null,"skills":[],"url":"https://ergodotisi.com/en-CY/jobs/6966792","source":"ergodotisi","sources":[{"url":"https://ergodotisi.com/en-CY/jobs/6966792","source":"ergodotisi"}],"qualifications":[],"scaleGrade":null,"datePosted":"2026-04-17T11:46:57.000Z","deadline":"2026-05-16T14:46:57+03:00","createdAt":"2026-04-25T15:27:16.735Z","fingerprint":"68dced5dbf92df49","status":"active","lastSeenAt":"2026-04-25T15:27:16.321Z"}