{"id":13225,"title":"Guest Services Officer - Olympic Lagoon Resort Ayia Napa","company":"Kanika Hotels & Resorts","location":"Limassol","description":"For over 49 years, Kanika Hotels & Resorts has been a leader in hospitality design, earning numerous awards for innovation and talent development. Our success comes from our dedicated team, and we’re always excited to welcome new members.\n \nAs a Guest Services Officer, you will play a key role in turning guests into loyal friends and fans. If you're outgoing, hospitable, and embody the Kanika spirit of service, professionalism, and teamwork, this role could be perfect for you. We look forward to hearing from you!\n \nKey Responsibilities:\nEscort educational groups, welcome all guests, and maintain regular contact with VIPsAssist with inquiries, resolve issues, and handle complaintsSuggest ways to improve guest experiences and process satisfaction reportsCoordinate management cocktail events and participate in Public Relations activitiesQualifications and Experience:\nDiploma in Hospitality Management, Public Relations, or related fieldAt least 2 years’ experience in a 4 or 5-star hotelWarm, guest-focused personality and strong team playerFluent in English and Greek; additional languages are a plusAdvanced computer skills, with knowledge of Fidelio as an advantageEU citizen or valid EU work permitThe Kanika Hotels and Resorts Benefits:\nBe recognized for your hard work through our Recognition and Rewards SchemeEnjoy delicious meals during work hours at our KANIKAFESecure your future with a provident fund after just six monthsReceive a 13th salary and an Easter bonus of 20% (pro-rated) based on Basic salaryBenefit from 21 days of annual leave (pro-rated)Earn extra allowances for working on Sundays or public holidaysAccommodation Benefits:\nAirport taxi transfer upon arrival for a smooth start (from the nearest airport)Stay in shared accommodation with three meals dailyPlus, all the above perks to enhance your experience!Ready to take your hospitality career to the next level and make a real impact? We’re looking for passionate professionals like you to join our team!\n \nDon","salary":null,"skills":[],"url":"https://ergodotisi.com/en-CY/jobs/6968831","source":"ergodotisi","sources":[{"url":"https://ergodotisi.com/en-CY/jobs/6968831","source":"ergodotisi"}],"qualifications":[],"scaleGrade":null,"datePosted":"2026-04-23T10:08:22.000Z","deadline":"2026-05-23T13:08:22+03:00","createdAt":"2026-04-24T12:24:42.714Z","fingerprint":"805bb02be77ff91e","status":"active","lastSeenAt":"2026-04-24T12:24:42.697Z"}